Meet the Staff
At Aesthetic Surgery of Charlotte, we have an excellent team of professionals ready to start and continue your journey with you. When deciding on a cosmetic plastic surgery procedure or spa treatment at our Charlotte, NC, practice, let our dedicated and experienced team work with you to deliver the exceptional service you deserve and the results you desire. We all look forward to seeing you soon.
Jamie Wheeler, Patient Care Coordinator
Jamie comes to our practice with over 6 years of experience in the medical field. While she has many responsibilities in the office, Jamie acts as the liaison between doctor and patient. She explains policies and procedures, provides surgery proposals and schedules all surgical procedures. She also answers phone calls, schedules patients for their initial consultation and is extremely knowledgeable regarding financing. Jamie takes pride in helping each patient throughout their journey to ensure all their questions and concerns are completely answered. Patients compliment Jamie on being a good listener, taking the time to get to know their needs, creating a friendly and comfortable environment when they are here for an appointment, and most importantly making them feel as if they are the only patient.
“Most patients have been thinking about having plastic surgery for a long time prior to us actually seeing them at their first consultation. Being there for the patient emotionally, or helping to relieve any anxiety and help them to attain their aesthetic look and goals is one of my favorite parts of this job. Not to mention the smile on their face when they see the end result—that too is always a wonderful thing.”
Jane Torok, Medical Aesthetician
Jane Torok is a highly skilled medical aesthetician with more than 10 years of experience in both beauty and aesthetics. Focusing on anti-aging treatments, her clients feel their skin has been restored and rejuvenated. She is very passionate about helping her clients with their concerns through the pairing of skin care products and chemical peels. Jane will work side by side with Dr. Augenstein to help each patient achieve their individual aesthetic goals. She will also work with patients both before and after surgery to help guide them through their transformational journey. Jane specializes in customized facials, chemical peels, microneedling, and many other nonsurgical services that Aesthetic Surgery of Charlotte has to offer.
“I’m committed to each and every one of my clients in educating them through their entire journey and having their experience be enjoyable and rewarding. I want each client to leave here loving their skin and feeling healthier and more gorgeous inside and out.”